Result codes

The result codes payment service providers can return to the Partner API.

Result codes must form part of the response body, with the code and description being used to provide extra information regarding the transaction response.

Successful

Result code

Result description

000.000.000

transaction succeeded in LIVE

000.100.110

transaction succeeded in TEST

Validation error

Result code

Result description

200.300.404

invalid or missing parameter

100.100.104

invalid unique id / root unique id

Pending status

Result code

Result description

000.200.000

transaction pending

Declined

Result code

Result description

800.100.100

transaction declined for unknown reason

800.100.150

transaction declined (refund on gambling tx not allowed)

800.100.151

transaction declined (invalid card)

800.100.152

transaction declined by authorization system

800.100.153

transaction declined (invalid CVV)

800.100.154

transaction declined (transaction marked as invalid)

800.100.155

transaction declined (amount exceeds credit)

800.100.156

transaction declined (format error)

800.100.157

transaction declined (wrong expiry date)

800.100.158

transaction declined (suspecting manipulation)

800.100.159

transaction declined (stolen card)

800.100.160

transaction declined (card blocked)

800.100.161

transaction declined (too many invalid tries)

800.100.162

transaction declined (limit exceeded)

800.100.163

transaction declined (maximum transaction frequency exceeded)

800.100.164

transaction declined (merchants limit exceeded)

800.100.165

transaction declined (card lost)

800.100.166

transaction declined (Incorrect personal identification number)

800.100.167

transaction declined (referencing transaction does not match)

800.100.168

transaction declined (restricted card)

800.100.169

transaction declined (card type is not processed by the authorization center)

800.100.170

transaction declined (transaction not permitted)

800.100.171

transaction declined (pick up card)

800.100.172

transaction declined (account blocked)

800.100.173

transaction declined (invalid currency, not processed by authorization center)

800.100.174

transaction declined (invalid amount)

800.100.175

transaction declined (invalid brand)

800.100.176

transaction declined (account temporarily not available. Please try again later)

800.100.177

transaction declined (amount field should not be empty)

800.100.178

transaction declined (PIN entered incorrectly too often)

800.100.179

transaction declined (exceeds withdrawal count limit)

800.100.190

transaction declined (invalid configuration data)

800.100.191

transaction declined (transaction in wrong state on aquirer side)

800.100.192

transaction declined (invalid CVV, Amount has still been reserved on the customer's card and will be released in a few business days. Please ensure the CVV code is accurate before retrying the transaction)

800.100.195

transaction declined (UserAccount Number/ID unknown)

800.100.196

transaction declined (registration error)

800.100.197

transaction declined (registration cancelled externally)

800.100.198

transaction declined (invalid holder)

800.100.199

transaction declined (invalid tax number)

800.100.200

Refer to Payer due to reason not specified

800.100.201

Account or Bank Details Incorrect

800.100.202

Account Closed

800.100.203

Insufficient Funds

800.100.204

Mandate Expired

800.100.205

Mandate Discarded

800.100.206

Refund of an authorized payment requested by the customer

800.100.207

Refund requested

800.100.208

Direct debit not enabled for the specified account or bank

800.100.402

cc/bank account holder not valid

800.100.403

transaction declined (revocation of authorisation order)

800.100.500

Card holder has advised his bank to stop this recurring payment

800.100.501

Card holder has advised his bank to stop all recurring payments for this merchant

800.700.100

transaction for the same session is currently being processed, please try again later.

800.700.101

family name too long

800.700.201

given name too long

800.700.500

company name too long

800.800.102

Invalid street

800.800.202

Invalid zip

800.800.302

Invalid city

800.900.300

invalid authentication information

700.400.200

cannot refund (refund volume exceeded or tx reversed or invalid workflow?)

700.400.580

cannot find transaction

100.395.501

Previously pending online transfer transaction timed out

100.396.101

Cancelled by user

100.396.104

Uncertain status, probably cancelled by user

100.380.401

User Authentication Failed

100.380.501

risk management transaction timeout

100.400.000

transaction declined (Wrong Address)

100.400.001

transaction declined (Wrong Identification)

100.400.002

transaction declined (Insufficient credibility score)

100.400.100

transaction declined - very bad rating

100.400.121

account blacklisted

100.400.327

Risk report unsuccessful

System error

Result code

Result description

900.100.200

error response from connector/acquirer

Timeout

Result code

Result description

900.300.600

user session timeout

900.100.202

invalid transaction flow, the requested function is not applicable for the referenced transaction.

900.100.300

timeout, uncertain result

900.100.400

timeout at connectors/acquirer side